- 11-29My favorite interview questions from 100+ guests21 分钟
- 00:00Lenny
- 03:21Eeke De Miliano
- 03:57Geoff Charles
- 04:31Shishir Mehrotra
- 08:44Yuhki Yamashita
- 09:56Katie Dill
- 10:36Karri Saarinen
- 11:02Camille Hearst
- 11:28Jiaona Zhang
- 12:43Noah Weiss
- 13:10Ben Williams
- 14:41Meltem Kuran Berkowitz
- 15:29Paige Costello
- 16:13Nikhyl Singhal
- 17:51Ayo Omojola
- 18:20Scott Belsky
- 19:17Lauryn Isford
- 19:46Paul Adams
- 11-26Billion dollar failures, and billion dollar success | Tom Conrad (Quibi, Pandora, Pets.com, Snap, Zero)100 分钟
- 00:00Tom’s background
- 04:40Landing a gig at Apple
- 07:41Pioneering the blinking folder design on iOS
- 11:04Advice on choosing where to work
- 12:43The importance of trusting your gut when it comes to people
- 14:05Lessons from failed ventures
- 17:32Why and how Pets.com shut down
- 18:30How Tom’s experience at Quibi renewed his passion for building
- 28:48Takeaways from Quibi and why it ultimately failed
- 31:42Failing is okay
- 35:04Tom’s career at Apple
- 39:11Lessons from You Don’t Know Jack
- 40:24Lessons from building Pandora
- 48:24Looking back at Pandora and what could have been done differently
- 55:17How Tom became VP of Product at Snapchat
- 1:01:31Tom’s philosophy on being involved as CEO
- 1:05:51Tom’s current role as CEO of Zero, and what he’s learned along the way
- 1:10:37How Zero builds product
- 1:18:33Advice on work-life balance
- 1:27:22Contrarian corner: why not everyone needs to be a founder
- 1:30:08Lightning round
- 11-19Redefining success, money, and belonging | Paul Millerd (The Pathless Path)65 分钟
- 00:00Paul’s background
- 04:33An explanation of the “default path”
- 06:32Questions to help clarify which path you are on
- 07:35Paul’s thoughts on “remixing your path”
- 09:57An explanation of the “pathless path”
- 12:06Examples of the pathless path
- 13:54Why meaning is hard to find and sustain on a traditional career path
- 16:05A case for the three-month sabbatical
- 18:16A mindfulness and self-reflection exercise
- 20:18Why Paul recommends three months
- 22:28Advice to founders on offering sabbaticals
- 23:40Other tactics for self-discovery
- 27:08The variability of income in self-employed roles
- 29:12Methods for staying afloat after leaving your job
- 30:42Tips for reframing your thoughts around money
- 33:19Why betting on yourself usually works out
- 34:46The importance of setting aside time for creative pursuits
- 36:22How to dip your toes in and find your path
- 37:53Lenny’s personal journey
- 39:27Advice on dealing with the naysayers
- 40:22How to acknowledge and tame your fears
- 44:52The “ship, quit, and learn” framework
- 46:39Why the pathless path is one of constant reinvention
- 51:27Paul’s response to criticism
- 58:02First steps for getting started on your journey
- 55:42Lightning round
- 11-16The ultimate guide to product operations | Melissa Perri and Denise Tilles80 分钟
- 00:00About our guests, Melissa Perri and Denise Tilles
- 03:46How common is the product operations role?
- 07:41The benefits of having a product ops person in your organization
- 09:16How to help PMs embrace the value of product ops
- 11:44The three pillars of the product ops role
- 15:25How user research fits in
- 18:35Why product ops will be an essential role for product managers to thrive
- 24:24Which tasks product managers should offload to product ops and which they need t
- 28:58Project management vs. product ops
- 29:44The jobs of a product ops person
- 37:38Why the product ops role will never become obsolete
- 39:31How many product ops people you need
- 45:13First steps in building out a product ops team
- 47:06What to look for in your first hire
- 51:11Key skills needed for a product ops person
- 57:29Who product ops should report to
- 59:50An example of rolling out product ops at Athena Health
- 1:09:35Lightning round
- 11-12Brian Chesky’s new playbook73 分钟
- 00:00Brian’s background
- 05:18The current structure of product management at Airbnb
- 09:21How fast-moving companies become slow-moving bureaucracies
- 12:20Brian’s thoughts on performance marketing
- 13:50Airbnb’s rolling two-year roadmap
- 15:30Brian’s journey as CEO in a growing company
- 18:34Best practices for A/B testing
- 20:30Who inspired Airbnb’s new direction
- 23:18The first changes Brian implemented at the onset of the pandemic
- 24:51Why founders should be “in the details”
- 30:15Airbnb’s marketing, communication, and creative functions
- 31:38Advice for founders on how to lead
- 34:15Tips for implementing Airbnb’s business methodology
- 38:48Airbnb’s winter release
- 41:47Why Airbnb no longer has separate guest and host teams
- 42:38Brian’s thoughts on design trends
- 45:36The importance of empowering hosts with great tools
- 45:57How setting ambitious goals improves team performance
- 50:05Tips for preventing burnout
- 56:02Tips for personal and professional growth
- 58:19Why Brian says he still has a lot to prove
- 1:02:58Paying it forward
- 1:05:03A fun fact about Brian
- 1:09:26Airbnb’s origin story
- 11-09Marketplace lessons from Uber, Airbnb, Bumble, and more | Ramesh Johari (Stanford professor, startup advisor)84 分钟
- 00:00Ramesh’s background
- 04:31A brief overview of what a marketplace is
- 08:10The role of data science in marketplaces
- 11:21Common flaws of marketplaces
- 16:43Why every founder is a marketplace founder
- 20:26How Substack increased value to creators by driving demand
- 20:58An example of overcommitting at eBay
- 22:24An easy litmus test for marketplaces
- 25:52Thoughts on employees vs. contractors
- 28:02How to leverage data scientists to improve your marketplace
- 34:10Correlation vs. causation
- 35:27Decisions that should be made using data
- 39:29Ramesh’s philosophy on experimentation
- 41:06How to find a balance between running experiments and finding new opportunities
- 44:11Badging in marketplaces
- 46:04The “superhost” badge at Airbnb
- 49:59How marketplaces are like a game of Whac-A-Mole
- 52:41How to shift an organization’s focus from impact to learning
- 55:43Frequentist vs. Bayesian A/B testing
- 57:50The idea that learning is costly
- 1:01:55The basics of rating systems
- 1:04:41The problem with averaging
- 1:07:14Double-blind reviews at Airbnb
- 1:08:55How large language models are affecting data science
- 1:11:27Lightning round
- 11-05Mastering product strategy and growing as a PM | Maggie Crowley (Toast, Drift, Tripadvisor)83 分钟
- 00:00Maggie’s background
- 04:06Three common traits among the best product managers
- 09:33Strategy is an important but small part of the job
- 11:14How to get better at simplification
- 13:39Tips on simplifying your writing
- 15:13Ownership as a PM
- 17:53Examples of simplifying your work
- 19:39Maggie’s Slack support group
- 21:37How to improve on following up on your work
- 23:23A realistic time horizon for PMs
- 26:31Staying in your role vs. trying a new opportunity
- 27:37The importance of “carrying the water”
- 28:56Pros and cons of the PM job
- 31:42Advice on landing a PM role
- 34:36Maggie’s step-by-step process for writing your product strategy
- 39:55Not every feature needs a strategy
- 46:29The value of working through the process
- 48:09Maggie’s one-pager doc
- 54:16Contrarian corner
- 55:44The worst product Maggie ever shipped
- 58:33Why being “data-driven” is a red flag
- 1:01:10Content creation as a career accelerator
- 1:14:27Closing thoughts
- 1:15:17Lightning round
- 11-02Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards)93 分钟
- 00:00Bill’s background
- 04:26Amazon’s workplace evolution
- 09:54Amazon’s “fitness function”
- 11:44Single-threaded leadership
- 18:07Implementing a program orientation with single-threaded leadership
- 20:16The GM model vs. single-threaded leadership
- 21:31Functional countermeasures needed for single-threaded leadership
- 25:22Embracing the “disagree and commit” principle
- 30:22Understanding disagreements
- 32:41Deciphering Amazon’s “Leaders are right, a lot” principle
- 35:25An explanation of the working backwards framework
- 41:16PR FAQ process: Amazon’s innovation engine
- 44:47Deconstructing the PR FAQ structure
- 43:49The concentric circle model for sharing PR FAQs
- 44:55The customer problem-solution statement
- 47:52Create a product funnel, not a product tunnel
- 51:19How Amazon promotes action vs. talk
- 54:35Amazon’s flywheel and input metrics
- 1:00:51Signs you’ve got a good input metric
- 1:04:23How mistakes can still be made with working backwards
- 1:06:54Why disagreements aren’t necessarily signs products will fail
- 1:08:02Examples of failed Amazon projects
- 1:09:55Cultivating risk-taking and accepting failure
- 1:13:57Amazon’s “bar-raiser” practice for hiring
- 1:18:21Selecting Amazon’s bar raisers
- 1:20:41Advice on implementing practices from Working Backwards
- 1:23:10Bill’s work as an advisor
- 1:26:05Lightning round